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Problem Resolution Staff
Cure Staffing, Inc.
Problem Resolution Staff
Position Details
Schedule: Monday-Friday, 8:30 AM – 4:30 PM (35 hours/week, 1-hour unpaid lunch)
Location: Gotham Center, Long Island City
Key Responsibilities:
- Report laboratory results to clients and patients following established protocols
- Document reporting and call history in required formats, maintaining accurate records
- Resolve routine matters related to patient testing and result reporting with clients
- Assist physicians and staff in determining sample adequacy and appropriateness for testing
- Notify clients of problem specimens promptly
- Adhere to policy and guideline standards to ensure patient safety
- Solve problems such as locating lost specimens, tracking courier route sheets, and informing clients of foreign requisitions or mismatched specimens
- Administer clinical trial operations, including distribution of forms, supplies, equipment, and laboratory samples
- Implement research protocols for clinical trials
Qualifications:
- Associate Degree in Healthcare, Nursing, or Business
- Strong communication and interpersonal skills
- Analytical ability and experience managing complex information
- Attention to detail and ability to maintain accurate records
- Problem-solving skills and ability to work independently
How to Apply:
Please send your updated resume and two references to Cure@curestaffing.com with the following information:
- Full Name
- Phone
- Title