Our open opportunities Jobs

Problem Resolution Staff

Cure Staffing, Inc.

Problem Resolution Staff

Position Details

Schedule: Monday-Friday, 8:30 AM – 4:30 PM (35 hours/week, 1-hour unpaid lunch)

Location: Gotham Center, Long Island City

 Key Responsibilities:

  • Report laboratory results to clients and patients following established protocols
  • Document reporting and call history in required formats, maintaining accurate records
  • Resolve routine matters related to patient testing and result reporting with clients
  • Assist physicians and staff in determining sample adequacy and appropriateness for testing
  • Notify clients of problem specimens promptly
  • Adhere to policy and guideline standards to ensure patient safety
  • Solve problems such as locating lost specimens, tracking courier route sheets, and informing clients of foreign requisitions or mismatched specimens
  • Administer clinical trial operations, including distribution of forms, supplies, equipment, and laboratory samples
  • Implement research protocols for clinical trials

 Qualifications:

  • Associate Degree in Healthcare, Nursing, or Business
  • Strong communication and interpersonal skills
  • Analytical ability and experience managing complex information
  • Attention to detail and ability to maintain accurate records
  • Problem-solving skills and ability to work independently

How to Apply:

Please send your updated resume and two references to Cure@curestaffing.com with the following information:

  • Full Name
  • Email
  • Phone
  • Title

  • Upload Resume
  • Max. file size: 300 MB.